88bd Privacy Policy
We treat the protection of your personal information as our highest priority. This policy explains in detail what information we collect, how we use it, and how your information is kept secure.
Introduction and Overview
88bd is a trusted online betting and casino platform in Bangladesh. We take our users' privacy very seriously. Using our services requires the collection of certain personal information — but that information is always kept secure and confidential.
The purpose of this Privacy Policy is to inform you about what information 88bd collects, why it is collected, who can access it, and how you can control your own information. We believe in transparency and are committed to communicating clearly with you.
What Information We Collect
When you create an account on 88bd, use our services, or contact us, various types of information may be collected.
2.1 Information You Provide Directly
For registration and account management, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (National ID or passport — when required)
- Payment information (bKash, Nagad, Rocket, Upay or bank account number)
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Website browsing history and click data
- Login time, session duration and activity type
- Information obtained through cookies and similar tracking technologies
2.3 Transaction Information
A record of each of your financial transactions, deposit and withdrawal amounts, betting history, and bonus usage details are stored in our system. This information is essential for security, fraud prevention, and proper management of your account.
How We Use Your Information
88bd uses your collected information only for specific, legitimate, and transparent purposes. We use your information for the following:
3.1 Service Operation and Improvement
- Creating, verifying, and managing your account
- Processing deposits, withdrawals, and betting activity
- Providing bonuses, promotions, and VIP benefits
- Improving platform quality and adding new features
3.2 Security and Fraud Prevention
- Detecting and preventing illegal activity and fraud
- Ensuring account security
- Preventing attempts to use multiple accounts
- Enforcing responsible gambling policies
3.3 Customer Support
- Resolving your questions and complaints
- Providing support via live chat and email
- Sending important account-related notifications
3.4 Legal Compliance
To comply with applicable laws and regulations, we may be required to retain certain information and provide it to relevant authorities when necessary.
Sharing Information and Third Parties
88bd never sells your personal information or transfers it to third parties for commercial purposes. However, in certain specific situations, limited information may be shared with trusted third parties:
4.1 Payment Processors
To complete your transactions securely, the necessary financial information is shared with bKash, Nagad, Rocket, Upay, and associated banking institutions. All such parties have their own privacy policies.
4.2 Technology Service Providers
Game software providers that support the operation of our platform (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others) and technology infrastructure providers may access limited technical information that is essential for running the service.
4.3 Legal Authorities
In the case of a court order, a lawful request from a law enforcement agency, or a legal obligation, relevant information may be provided to the relevant authorities.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new entity. You will be notified in advance in such cases.
Data Security Measures
88bd uses industry-standard security technology and practices to keep your information secure.
5.1 Technical Security
- SSL (Secure Socket Layer) encryption — full encryption during data transfer
- Storage of sensitive information using AES-256 encryption
- Two-Factor Authentication system
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
5.2 Administrative Security
- Only authorized staff can access the information they need
- Regular security training provided to staff
- Detailed logs of data access maintained
Please note, however, that no method on the internet is 100% secure. We do our best to provide the highest level of protection, but in the event of a data breach, we will notify you as quickly as possible.
Cookie Policy
The 88bd website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.
6.1 Use of Cookies
- Essential cookies: Maintaining login sessions, ensuring security
- Functional cookies: Remembering your preferences and language settings
- Analytics cookies: Collecting site usage statistics
6.2 Cookie Control
You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Data Retention Period
88bd retains your personal information for as long as it is necessary. The following factors are considered when determining the retention period:
- The entire duration your account remains active
- Retention of financial records for a specified period after account closure as required by legal obligations
- Retaining relevant information during the resolution of a dispute or legal proceedings
- If you request account deletion, we will action it within the maximum limit permitted by law
Your Rights
You have certain important rights over your personal information. 88bd respects these rights.
8.1 Right to Access
You can contact us at any time to find out what information we hold about you and to receive a copy of that information.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction through your account settings or by contacting us.
8.3 Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations.
8.4 Right to Object to Processing
If you have an objection to your information being used for a specific purpose, you can let us know. We will review your request and, where applicable, comply with it.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team. We are available 24/7 to assist you.
Protection of Children and Minors
88bd is for users aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.
If a guardian contacts us regarding a minor's account, we will take the necessary action promptly.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred internationally. In such cases, 88bd ensures that:
- Technical protection (SSL encryption) is always maintained during data transfers
- Parties with whom information is shared adhere to equivalent protection standards
- Established international data protection standards are followed
Policy Changes and Updates
88bd reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
- Displaying a notice on the website
- Sending a notification to your registered email
- Noting the effective date at the top of this page
Continuing to use the platform after changes have been made will indicate that you have agreed to the updated policy. It is therefore recommended that you read this page regularly.
Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please contact our support team. We are available 24/7 to assist in both Bengali and English.
After receiving your privacy-related request, we will respond as quickly as possible. For complex requests, you will be kept updated on the progress.
Want to learn more?
Read our other policies or log in directly and contact us via live chat for any questions.